Trevel Launches Electric Mobility Services in Gurugram, Aiming for Accountability and Reliability

Electric mobility startup Trevel has launched operations in Gurugram, positioning itself as an alternative to app-based cab aggregators by operating a fully company-owned fleet with salaried drivers. Co-founded by Sahil Jindal, Managing Director of the DS Jindal Group, the startup aims to address persistent issues in India’s ride-hailing market, including last-minute ride cancellations and demands for off-app payments. Unlike platforms such as Uber and Ola, which rely on independent driver-partners, Trevel owns all its vehicles and employs drivers as full-time staff. The company said this structure allows it to enforce stricter service standards, including a zero-cancellation policy and fixed, app-based fares with no additional charges. “The problem in urban mobility is not technology, but accountability,” Jindal said in a statement. “When drivers are employees rather than contractors, service reliability becomes enforceable.” The startup’s current offerings include city rides, airport transfers and hourly rentals, with outstation services planned in the coming months. Its fleet comprises luxury electric vehicles supported by AI-based scheduling and route optimisation to ensure punctuality. Gurugram was selected as the pilot market due to its high corporate travel demand, airport connectivity and limited public transport options. Trevel plans to scale its fleet to 500 electric vehicles by 2026, working with local partners on charging infrastructure and fleet optimisation.