Passengers Stranded on Air India Express Flight Without AC or Basic Facilities

There was a commotion in the flight from Delhi to Patna, when Air India Express forgot to put the passengers on the plane. During this time, the pilot also arrived late, and after boarding, the passengers were detained within 1. 5 hours. Air India Express flight IX 1197 from Delhi to Patna exhausted the passengers before the flight. Boarding was completed for the scheduled flight at 7: 05 pm, but what happened after this increased the anger of the passengers. The passengers were kept inside the plane for about 1 to 1. 5 hours. Without any clear information, the AC was off, the passenger was suffering from the heat - there were no basic facilities. The situation worsened when the air conditioning was not even turned on inside the plane. The situation was no less than torture for the passengers sitting inside the closed plane in the summer of June. Children, the elderly and women all looked upset. After a long time, the AC was turned on but by the time the passengers were able to answer the question.